Privacy Policy

In this policy, “Personal Data” means information relating to an identified or identifiable person. “Process” means any operation performed on Personal Data. A “Subscriber” is a person or organization that subscribes to Distro, and an “End User” is a person or organization that interacts with a Subscriber through the services.

Depending on the context, Distro Inc and its affiliates act as a Controller of Personal Data collected through our websites and business operations, or as a Processor when handling End User data on behalf of a Subscriber.

We collect information you provide when you create an account, contact us, submit a form, request support, participate in an event, provide feedback, apply for a role, or connect Distro to a third-party service. This may include your name, email address, account details, company information, profile information, and the content of your request.

We may also receive device and usage information, cookie data, information from authorized integrations, business partners, public sources, and third-party sources that are permitted to provide it to us.

• Provide, operate, maintain, personalize, and support Distro and our websites.
• Process subscriptions and payments and communicate about your account.
• Develop and improve our services through research, analytics, and feedback.
• Send product, event, and marketing communications where permitted by law.
• Protect our services, investigate misuse, and meet legal obligations.
• Evaluate employment applications and carry out other purposes with your consent.

We may share Personal Data with affiliates and service providers that help us host, maintain, secure, analyze, market, support, and process payments for the services. These providers may process data only as needed to perform services for us.

We may also disclose information in connection with a merger, financing, reorganization, or sale; to professional advisers; to comply with lawful requests; or to protect rights, safety, and the integrity of the services.

Where applicable, we process Personal Data when it is necessary to perform a contract, when processing serves our legitimate interests and those interests are not overridden by your rights, when we must comply with a legal obligation, or when you have given consent. You may withdraw consent at any time without affecting processing that occurred before withdrawal.

We primarily process Personal Data in the United States. When Personal Data is transferred internationally, we use safeguards required by applicable law, which may include approved standard contractual clauses or another lawful transfer mechanism.

We retain Personal Data while there is a legitimate business or legal need to do so. When that need ends, we delete or aggregate the data. If immediate deletion is not possible, we securely isolate the data from further processing until deletion is possible.

We use technical and organizational measures designed to provide a level of security appropriate to the risks involved in processing Personal Data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or request portability of your Personal Data, and to withdraw consent. You may also have the right to complain to a local data protection authority.

You can opt out of marketing emails using the unsubscribe link in any message. We verify requests before acting and respond within the time required by applicable law.

We use essential cookies for core functions such as security, network management, and accessibility. We may also use analytics, customization, and advertising cookies to understand and improve our websites and communications. Where required, our cookie controls let you choose whether to allow non-essential cookies. Browser settings may also let you remove or reject cookies, although some features may no longer work as intended.

Distro is intended for business use. We do not knowingly request or collect Personal Data from children under 18. If you believe a child has provided Personal Data to us, please contact us.

When you interact with a Distro Subscriber through our services, that Subscriber is generally the Controller of your Personal Data and Distro processes the data on its behalf. Privacy questions about a Subscriber’s use of your information should be directed to that Subscriber.

Subscribers are responsible for their own notices, permissions, and compliance when collecting and using End User data through Distro. This policy does not govern third-party websites linked from our services.

For questions, feedback, or a request concerning Personal Data, email support@distro.so or write to Distro Inc, 7 allée du Long, 26500 Bourg-lès-Valence, France.

We may update this policy as our services or legal requirements change. When a change is material, we will provide notice through the services or on our website and update the date shown above.